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Over time, UCB developed three silos for answering customer questions: drug safety, customer service and medical information.
To sum up our explanation of medical vs. general health apps, we found it beneficial to add one more post to the series.
RHS-Investing in Healthcare | Blog
I didn’t really know what to expect when I sat down for the last panel of day 1.
My first Rock Health Summit was well worth the trip.
Consumers have access to more healthcare information and resources and more financial responsibility for their health than ever before.
Yes, you read that right, Amazon the company that started out as an online bookstore is now building stores.
Every year, the University of Michigan compiles its American Customer Satisfaction Index.
RHS-Quotable Moments | Blog
With all of the impressive, innovative minds at Rock Health you know there would be some quotable moments that would stick with you.
2016 Health Trends Report | Blog
Today, we’re excited to continue the release of our our fifth annual trends series.
I’ve been to the Consumer Electronics Show a few years in a row now, but this is the first time I’ve been able to attend the Digital Health Summit.
Patients are getting asked more and more to take part in the decision-making process concerning their care.
Why do you Choose a Doctor? | Blog
In a recent article by the executive chairman of Vitals, Mitch Rothschild wrote about what is being done to measure the quality in healthcare, but more specifically how that effects patients.
Technology has not only advanced the amount of information we have at our fingertips, in our pockets and on our wrists.
As just about everything is handled remotely, start-up organizations continue to make the news by implementing Uber-style experiences and on-demand healthcare services.
If you work in the pharmaceutical industry, you’ve probably been asked the big, exasperated question just about anyone who’s had to use healthcare communications asks: Why do you do it that way??
If you’re at home and run out of Tide detergent, you can order it with the click of Amazon’s Dash button.
Technology influences our behavior throughout the day – whether it’s receiving reminders at work, ordering lunch at a restaurant that allows you to skip the line, or tracking your heart rate as you hurry to your next appointment.
Regenerative medicine is growing fast, and was a hot topic at this year’s SXSW event in Austin, TX.
The first question a patient asks about a new prescription today is more likely to be “how much?”
A Safer, Smoother Experience | Blog
Ever since I returned from the Rock Health Summit I’ve been looking a little closer at the immense amount of health startups that are attempting to change the face of health care.
It’s been said that we are not only living in the era of the internet of things, but the internet of healthy things.
There’s been a lot of chatter lately in the trade publications about how to liven up DTC pharma advertising, see this and this.
Live from Cannes Lions Health: Frank Mazzola, Chief Creative Officer at 21GRAMS, and Suha Patel, Marketing Principal at Genentech, take us into a campaign created for people living with hemophilia.
Live from Cannes Lions Health: Every year, at shows like this one, there are a few campaigns that just surprise and delight.
Looking back over my notes on CES, I realized there was a common thread to some of the talks that weren’t really focused in this particular direction.
Meg Alexander, who leads the Issues Management practice at inVentiv Health Public Relations, was recently featured in O’Dwyer’s for her work that has identified some unique and emerging trends in this “age of new populism.”
I know this may be TMI, but women have periods.
It’s not every day that we get to see a colleague take the stage at Cannes.
The first line of a new report from Bain & Company really says it all: “For those working on the front line of US healthcare, the pace of change must seem unrelenting.”
South By Southwest isn’t just a launching pad for new creative content.