What AI services patients would actually use? What do patients really want from AI in healthcare? In this article for PM360 Magazine, Duncan Arbour, SVP Innovation, shares his perspectives.

In the article, Duncan says "The first thing we found was that the future of cars and the future of health have one more thing in common—that people seem happy with what they’ve already got. Despite the enthusiasm of Silicon Valley and the investor community, fewer than one in five U.S. patients sees any benefit to their healthcare in receiving a diagnosis or a treatment recommendation via AI."

This content is repurposed from PM360.