Atlanta, GA — Choosing a doctor is a very important decision for any individual or family. With hopes of creating a sustained, long-term relationship, which has been proven to provide better care, seeking the right healthcare provider is essential. In a 2013 Consumer Health Report, 76% of doctors said that forming a long-term relationship is the most important thing that a patient can do.
So what is the best way to choose a physician? Turns out that many of us still rely on word-of-mouth recommendations to find our healthcare needs but many patients are beginning to use doctor review sites such as Healthgrades, RateMDs and ZocDoc. Just like you would search for a great restaurant or find a place to stay, these sites use reviews and rating systems to engage patients to provide useful feedback.
In a report by Digital Assent, 82 percent of patients say online reviews influenced their willingness to be treated by a doctor and 72% would consider not choosing a doctor based on negative reviews.
Do Online Reviews Of Physicians Matter?
src: Digital Assent
So how is this changing the point of care? With online reviews becoming a new concern for care practitioners, some doctors have stated that their practice has suffered because of these reviews and have also used their valuable time to manage their online reputations. Only 12 percent of members of the American College of Physician Executives (ACPE) said online patient reviews are helpful with 26 percent calling them a nuisance.
With a movement toward transparency in healthcare, this has become a heated debate at the intersection of technology and medicine and doesn’t look to be going away soon.
Posted By: Mike Martins